PRIVACY POLICY

Litochap’s PRIVACY POLICY

About us

We are Litochap SL (Litochap in the rest of the text), with fiscal number: B02844438, with head office situated at 4 Cordoba street, Ibi (Alicante provincia), Spain and we process personal data as reponsible of this process. That means that we take in charge the use and protection of your data.

What we use your data for?

We use your data (collected online or in person), among other purposes, to manage your registration as a user, to manage the purchase of products or services, to answer your queries, as well as, if you wish, to send you our personalized communications.

Depending on the products, services or functionalities you want to use at all times, we need to process some data, which will be in general, depending on the case, the following:

 

  • Your identification details (for example your name, surname, language and country from which you interact with us, contact details, etc.)
  • Financial and transactional information (for example your payment or credit card details, information about your purchases, orders, returns, etc.)
  • Connection data, geolocation and navigation (in case you interact with us from a mobile phone, for example)
  • Commercial information (for example, if you subscribe to our newsletter)
  • Data about your tastes and preferences.

 

Remember that, when we ask you to fill in your personal data to give you access to any functionality or service of the platform, we will mention some fields as mandatory, as they are data we need to provide for the service or to give you access to the functionality in question.

Please keep in mind that if you decide not to provide us with these data, you may not be able to complete your registration as a user or you may not be able to use these services or features.

Why do we use them?

We are entitled to process your data for different reasons. The main one, is that we need to process them to execute the contract that you accept with us when you register and when you make a purchase or use some of our services or functionalities, although there are other reasons that justify us to do so, such as the interest in attending your consultations or the consent that you give us to send you our newsletter, among others.

Who do we share your data with?

We will share your data with service providers who help or support us, whether companies in our own group or external partners with whom we have settled an agreement.

Third parties that support us in the services we offer, namely:

  •  Financial entities.
  •  Fraud detection and prevention entities
  •  Technological service providers
  •  Suppliers and collaborators of logistics, transport and delivery services
  •  Providers of services related to customer service
  •  Suppliers and collaborators of services related to marketing and advertising

Your rights

You have the right to access, rectify or delete your personal data.

We undertake to respect the confidentiality of your personal data and to guarantee the exercise of your rights. The coresponsibles have agreed that you can exercise them at no cost by writing an email to info@litochap.com, simply mentionning the reason for your request and the right you want to exercise. If we consider it necessary in order to be able to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:

  • Ask us for access to the data we hold about you.
  • Ask us to rectify the data we already have. Please note, however, that by actively providing us with your personal data by any means, you make sure that they are true and accurate and you agree to let us know any changes or modifications. Any loss or damage caused to the Platform or to the person responsible for the platform or to any third party by reason of a communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the user. Please remember that as a general rule you must only provide us with your own personal data, not that of third parties, except as permitted in this privacy policy and cookies.
  • Ask us to delete your data to the extent that it is no longer necessary for the purpose for which we need to process it.
  • Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of data or to keep them beyond the necessary term when you may need it.

Finally, we inform you of your right to make a complaint to the relevant data protection supervisory authority, in particular to:

The Spanish Data Protection Agency 

Contact

Contact us without obligation

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Phone: (+34) 966 55 20 19

Mobile: (+34) 625 32 36 76

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Calle Cordoba, 4

03440 Ibi (Alicante) - España

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info@litochap.com

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Our opening hours are from 9:00 am to 1:30 pm and from 3:30 pm to 6:00 pm.

Or ask us to contact you

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